My second review will be that of Wagamama's. I have personal experience with: Glasgow City Centre, Edinburgh Lothian Road and Edinburgh Ocean Terminal. I've eaten many times in their chain and have had the same experiences in every location I've visited and every time I've visited. This blog will be focusing on my latest visit which was on 11th December 2017 at the Glasgow City Centre location.
As soon as I walked in I alerted the server who sat us that I have several severe food allergies. They asked if gluten was an issue, the reason for this is they have a set menu for people with issues to gluten. I do not have an issue with gluten so they gave me their normal allergy folder along with one of their standard menus so I could compare what I decided on from their normal menu to what was in their allergen folder to see if I could eat it. Their allergen menu is very detailed and has not only if the food contains the allergen but also if the food may contain the allergen, if the food is cooked/prepared where allergenic ingredients are used and if they're able to modify the dish to exclude the allergen.
I was eating out with my boyfriend so we decided on 4 sides to share:
- Pork Belly and Panko Apple Hirata Steamed Buns
- Korean Barbecue Beef and Red Onion Hirata Steamed Buns
- Bang Bang Cauliflower
- Pulled Pork Steamed Gyoza
I decided on the Chicken Raisukaree as my main course.
On checking the allergen folder I was happy to note that none of what was chosen contained, may contain or cooked/prepared in the same area as my allergens (tree nuts, peanuts, crustaceans and molluscs).
The server came and on explaining I had several allergies he explained that he'd have to call his manager over as only the manager is allowed to take orders that involve any allergens. The manager arrived swiftly and asked what I'd like. He then compared what I'd decided on against the allergy folder to ensure that there would be any problems with what I'd wanted to order. Like myself he found no issues.
On putting the order through he placed a note beside everything I'd ordered about my 4 allergies so as to alert the kitchen staff and try to limit any potential for cross contamination. The manager let me know that whilst they do everything they can to reduce the risk of cross contamination because there's allergenic ingredients in the kitchen they cannot say that the area is 100% free from allergens, this is a standard response I hear from everywhere I eat out so personally didn't worry me.
The food arrived promptly and looked and smelled amazing. It tasted absolutely delicious too! I was happy to find that I had no issues with allergy-related problems.
|Pork Belly and Panko Apple Hirata |
|Korean Barbecue Beef and Red Onion|
Hirata Steamed Buns
|Bang Bang Cauliflower|
|Pulled Pork Steamed Gyoza|
If you'd like to check out their allergen menu before visiting please visit: https://www.wagamama.com/allergen-information